70 Best Practices Your Customs Ecosystem Can Perform Today to Generate Revenue & Protect Your Profits
Supply Chain Study: Part 4 of 5
In Part 1 of 5: What is a Customs Ecosystem?, we reviewed what a Customs Ecosystem is, and how the Best-in-Class ecosystems are dependent on three key parts working together; your in-house Customs Team, your Customs Broker, and your Customs Compliance Advisory Firm.
In Part 2 of 5, we reviewed the 8 stakeholder groups in your organization who benefit from a best-in-class Customs Ecosystem. Taking a deeper dive into two specific stakeholder groups; Global Sourcing & Procurement.
In Part 3 of 5, we continued our review of stakeholder groups benefiting from a best-in-class Customs Ecosystem focusing on four specific and related groups; Logistics, International Transportation, Warehousing, and Distribution.
In Part 4, we will review the final two stakeholder groups benefiting from a best-in-class Customs Ecosystem focusing on four specific and related groups; Accounting & Finance, and Legal & Risk and Control.
For those who are simply interested in obtaining a copy of the complete report, a link is provided at the bottom of this post to request a copy.
8 Stakeholder Groups Who Benefit from a Best-In-Class Customs Ecosystem

#7: Accounting & Finance
Common importer/exporter concerns & challenges involving the Account & Finance teams
Below is a listing of common concerns and challenges shared by importers and exporters:
- Duty Drawback, Recovery, and Post-Entry Refunds
- Obtaining the proper trade data in order to Identify and recover overpaid duties from past importations
- Provide Support in Landed Cost Analysis
- Ensuring inclusion and exclusion of all potential cost components when determining the correct value for duty
- some examples include: duty, brokerage, royalty payments, management fees, etc.
- Assists Reporting Process Design
- Avoiding penalties and supporting accurate transaction values
- Audit-Ready Customs Records
- Maintaining accurate and complete documentation & trade data integrity prior to a Customs Administrationย and other governmental department audit and/or request
- Advance Rulings as Tax Risk Mitigation Tools
- Reducing surprises during internal and/or external audits or reconciliations
Best practises that your Customs Ecosystem can provide to the benefit of your Accounting & Finance teams to generate revenue & protect your profits
Of the 70 Best Practises identified in the study, below are those that benefited the Accounting & Finance stakeholder groups.
Internal Customs Department:
- Track duty spend and communicate monthly with Accounting & Finance teams
- Work with Accounts Payable /Accounts Receivableย ย to ensure accurate duty & tax capture
Customs Broker:
- Provide transactional records and accounting feeds
- Reconcile entry summaries with monthly payments
- Ensure invoice-level accuracy
Customs Compliance Advisory Firm:
- Conduct retroactive duty recovery audits
- Identify overpayments and missed refund claims (example: Duty Drawbacks on exported or destroyed goods)
- Support valuation and assist policy reviews during internal financial audits
- CARM & ACE portal training and optimization
#8: Legal, Risk & Control
Common importer/exporter concerns & challenges involving the Legal and Risk & Control teams
Below is a listing of common concerns and challenges shared by importers and exporters:
- Risk Matrix Development for Customs Compliance
- Benchmarking & mapping areas of potential exposure (valuation, origin, permits, sanctions, etc.)
- Self-Audit Protocols & Recordkeeping Standard Operating Procedures
- Maintaining accurate and complete processes to proactively reduce the risk of non-compliance penalties issued by a Customs Administration or other government department
- CARM/ACE Preparedness & Security Role Setup
- Protecting access and security of trade data & customs liabilities
- Regulatory Change Tracking & Impact Analysis
- Alerting Legal/Risk & Control teams to cross-border regulatory & governmental policy shifts in an efficient and timely manner
- Customs Compliance Manual & Internal Controls Design
- Ensuring governance and accountability is accurately documented & maintained
Best practises that your Customs Ecosystem can provide to the benefit of your Legal and Risk & Control teams to generate revenue & protect your profits
Of the 70 Best Practises identified in the study, below are those that benefited the Legal and Risk & Control stakeholder groups.
Internal Customs Department:
- Maintaining a current import/export compliance manual
- Coordinating internal audits and Customs Administration responses
Customs Broker:
- Maintain records, entry packets, and Customs Administration correspondence
- Provide notification of real-time non-compliance or rule changes
Customs Compliance Advisory Firm:
- Perform simulated Customs Administration audits & penalty exposure reviews
- Support CARM/ACE onboarding, including security roles and bonding
- Provide real-time trade regulatory updates and customs compliance benchmarking & risk matrices
- Advise and provide updates on Customs Administration and court appeals
Download this Report
This concludes Part 4 of 5: 8 Stakeholders Who Benefit from a Best-in-Class Customs Ecosystem; #7. Accounting & Finance, and #8. Legal & Risk & Control.
For those interested in downloading the full report
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