70 Best Practices Your Customs Ecosystem Can Perform Today to Generate Revenue & Protect Your Profits

Supply Chain Study: Part 3 of 5

In Part 1 of 5: What is a Customs Ecosystem?, we reviewed what a Customs Ecosystem is, and how the Best-in-Class ecosystems are dependent on three key parts working together; your in-house Customs Team, your Customs Broker, and your Customs Compliance Advisory Firm.

In Part 2 of 5, we reviewed the 8 stakeholder groups in your organization who benefit from a best-in-class Customs Ecosystem. Taking a deeper dive into two specific stakeholder groups; Global Sourcing & Procurement.

In Part 3, we will continue to take deeper dives into the 8 stakeholder groups who benefit from a best-in-class Customs Ecosystem, focusing on four specific and related groups; Logistics, International Transportation, Warehousing, and Distribution.

For those who are simply interested in obtaining a copy of the complete report, a link is provided at the bottom of this post to request a copy.


8 Stakeholder Groups Who Benefit from a Best-In-Class Customs Ecosystem

#3: Logistics

Common importer/exporter concerns & challenges involving the Logistics team

Below is a listing of common concerns and challenges shared by importers and exporters:

  • Customs Release Optimization
    • How to efficiently reduce demurrage and storage fees, while accelerating supply chain velocity
  • Automated Document Compliance Checks
    • How can we prevent customs clearance delays due to incomplete commercial documentation/data?
  • Streamlined Broker Management
    • Establishing & maintaining standard operating procedures with customs brokers to reduce errors & costs
  • Feasibility of utilizing Free Trade Zones or Bonded Warehouse Use
    • Exploring strategies that can be used to defer duty payments & managing inventory flow more strategically
  • Trade Compliance Alerts to Manage Port Delays or Regulatory Updates
    • Being provided with timely advance notice of disruptions and/or regulatory changes impacting the supply chain

Best practises that your Customs Ecosystem can provide to the benefit of your Logistics team to generate revenue & protect your profits

Of the 70 Best Practises identified in the study, below are those that benefited the Logistics stakeholder group.

Internal Customs Department:

  1. Ensure timely and accurate document/data provision to the customs broker to avoid release delays
  2. Coordinate with Customs Administration on urgent release issues

Customs Broker:

  1. Execute real-time clearance, flag holds and fines associated with Customs Administration &  other government departments
  2. Efficient Management of data transmissions with Customs Administration

Customs Compliance Advisory Firm:

  1. Audit non-compliance fees for recoverability
  2. Recommend and develop supply chain process improvements
  3. Provide customs broker performance analytics

#4: International Transportation

Common importer/exporter concerns & challenges involving the International Transportation team

Below is a listing of common concerns and challenges shared by importers and exporters:

  • Data Accuracy & Timeliness
    • Minimizing Customs Administration & other government departmentโ€˜s non-compliance penalties & border delays
  • Duty Planning Based on Mode of Transport (Air vs Ocean vs Truck vs Rail)
    • Developing and executing cost-optimized routing strategies/decisions
    • Some examples include; Freight Optimization Modeling, Port Allocation Modelling, Shipping Calendars, etc.
  • Export Compliance for Returns & Re-exports
    • How best to avoid and minimize customs violations or seizures
  • Broker Performance Monitoring Dashboard
    • Identifying customs clearance bottlenecks tied to specific carriers or lanes
  • Container Optimization for Multi-Business Units Imports
    • Customs coordination, reducing redundancies when co-loading shipments, and how best to maximize transload opportunities

Best practises that your Customs Ecosystem can provide to the benefit of your International Transportation team to generate revenue & protect your profits

Of the 70 Best Practises identified in the study, below are those that benefited the International Transportation stakeholder group.

Internal Customs Department:

  1. Oversee import/export data accuracy
  2. Coordinate shipment-level compliance
  3. Support correct use of Incoterms

Customs Broker:

  1. File timely and accurate data transmission with the Customs Administration & other government departments
  2. Advise on carrier-specific customs administration rules and other government departmental requirements

Customs Compliance Advisory Firm:

  1. Design Data Transmission Standard Operating Procedures & perform accuracy audits
  2. Develop Freight Optimization Tools & Shipping Calendars
  3. Optimize Incoterm strategies to minimize duties
  4. Advise on export compliance
  5. Provide training on government compliance
  6. Verify & support export control classifications

#5: Warehousing

Common importer/exporter concerns & challenges involving the Warehousing team

Below is a listing of common concerns and challenges shared by importers and exporters:

  • Correct Use of In-Transit, & Duty Deferral Programs
    • How best to avoid unnecessary cash flow impacts on goods stored before sale
  • Valuation Adjustments for Non-Conforming Goods
    • Timely Communication & execution of post-entry corrections & recoveries with respect to overages, shortages and damages to imported goods
  • Inventory Accuracy for Origin-Sensitive Products
    • Enabling compliance with Free Trade Agreement audits
  • Compliance with Labelling & Marking Laws
    • Preventing shipment holds due to packaging & labelling issues
  • Coordination on Foreign Trade Zone or Bonded Warehousing
    • Establishing staged releases & efficiently reducing inventory carrying costs

Best practises that your Customs Ecosystem can provide to the benefit of your Warehousing team to generate revenue & protect your profits

Of the 70 Best Practises identified in the study, below are those that benefited the Warehousing stakeholder group.

Internal Customs Department:

  1. Manage reconciliation of received inventory with Customs Administration’s records
  2. Support bonded or in-transit procedures

Customs Broker:

  1. Process adjustments &  transfer entries
  2. Advise on bonded warehouse entry types

Customs Compliance Advisory Firm:

  1. Design and execute bonded warehouse duty-deferral strategies
  2. Audit for storage-related duty inefficiencies
  3. Develop and deploy standard operating procedures for correct item withdrawal processes
  4. Provide training on labeling and customs requirements

#6: Distribution (Domestic & International)

Common importer/exporter concerns & challenges involving the Distribution team

Below is a listing of common concerns and challenges shared by importers and exporters:

  • Assistance with Export Documentation
    • What is required to ensure goods can move freely without delays or violations
  • Origin Certificates for Foreign Customers
    • Providing support to assist them in claiming duty-free treatment & enhancing their competitiveness in their domestic markets
  • Use of Drawback or Duty Refund Programs
    • Obtaining required information/date to enable the ability to reclaim duties on exported goods
  • Split Shipment Compliance Management
    • Ensuring each partial shipment is properly documented
  • Support for Returns Handling Process
    • Facilitating customs compliant returns under the applicable Customs Administration’s regulations

Best practises that your Customs Ecosystem can provide to the benefit of your Distribution team to generate revenue & protect your profits

Of the 70 Best Practises identified in the study, below are those that benefited the Distribution stakeholder group.

Internal Customs Department:

  1. Ensure and verify compliant documentation/data for exports and returns
  2. Manage returns process for customs duty recovery

Customs Broker:

  1. Process export declarations with applicable Customs Administration(s)
  2. Ensure classification/origin support for cross-border trade

Customs Compliance Advisory Firm:

  1. Recover duties on returned or re-exported goods
  2. Audit returns for duty recovery
  3. Audit documentation/data trails for denied refunds
  4. Design and execute systems for โ€œsold then returnedโ€ export flows
  5. Ensure foreign customers can access duty-free preferences

Download this Report

This concludes Part 3 of 5: 8 Stakeholders Who Benefit from a Best-in-Class Customs Ecosystem; #3. Logistics, #4. International Transportation, #5. Warehousing, & #6. Distribution.

For those interested in downloading the full report

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